
Service Tests and Utilities
4-8
HP DesignJets 500, 510 and 800 Series Printers Service Manual
Carriage Movement
The purpose of this test is to verify the movement of the scan-axis
components at several speeds. This test checks for the following
problems:
Friction problems with worn out slider rod or Carriage Bushings.
Blockage due to problems with the Service Station.
Problems with encoder sensing.
NOTE This Service Test can be performed by the End User with the
guidance of a HP Support person via the phone.
WARNING IF POSSIBLE ALWAYS PERFORM THIS TEST BEFORE
REPLACING THE CARRIAGE ASSEMBLY. IF THIS TEST
PASSES, DO NOT REPLACE THE CARRIAGE ASSEMBLY.
Perform the Carriage Movement test as follows:
1 In the Service Tests submenu, scroll to "Carriage movement" and
press Enter.
2 The test will start and the following message will appear on the
Front Panel:
3 Once the Printer has completed the test it will analyze the data
received while performing the test. Once the data has been
analyzed, the following message will appear on the Front Panel:
PHON
E
S
U
PPOR
T
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Service tests
Troubleshooting
Aerosol Fan test
Ink Supply Station
Paper advance test
Carriage movement test
Carriage movement
Carriage movement test
Moving Carriage.
Please wait
Carriage movement
Carriage movement test
Ready to display results.
Press ENTER
Menu
Back
Enter
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