Hp Library and Tape Tools Manual do Utilizador descarregar pdf (Página 147)

10 Frequently asked questions

This chapter addresses several of the most common questions regarding L&TT software.

Click the appropriate link:

• “General questions” (page 147)

• “Drive & Firmware Questions” (page 149)

• “Support ticket questions” (page 150)

• “Tests questions” (page 151)

• “Backup and restore questions” (page 151)

• “Media questions” (page 152)

• “Windows questions” (page 154)

• “CSI questions” (page 156)

TIP: Find the latest version of the frequently asked questions, including translated versions, at

www.hp.com/support/lttfaq.

General questions

• “Where can I find LTT?” (page 147)

• “How do I install L&TT?” (page 147)

• “What is the impact of my server if I install LTT?” (page 147)

• “Why should I use LTT?” (page 147)

• “Why should I use latest version of LTT?” (page 148)

• “How do I get to know the latest version of LTT?” (page 148)

• “What Operating Systems & drive generation LTT supports?” (page 148)

• “If I have any problems in using LTT how I can contact?” (page 148)

• “What information I should provide when contacting HP support?” (page 148)

• “Where can I find information about media compatibility with my hardware?” (page 148)

• “Where can I find information about hardware and software compatibility?” (page 149)

Where can I find LTT?

L&TT is available to download for free at “http://www.hp.com/support/tapetools”

How do I install L&TT?

Install L&TT on any server that can “see” your drive. This is most likely to be the backup server, but

it could be another server if you are using a SAN. For specific installation instructions for Windows

operating systems, see “Installing L&TT” (page 14).

What is the impact of my server if I install LTT?

LTT is troubleshooting software and for running few specific tests will affect the data in tape and

backup and restore activities needs to be stopped.

Why should I use LTT?

LTT will help to detect the problems in tape devices.

General questions 147

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Hp Library and Tape Tools Manual do Utilizador Página 147