Hp Library and Tape Tools Manual do Utilizador descarregar pdf (Página 57)

3. Enter savexml [<arg>] to save the support ticket in XML format. The screen is displayed,

as shown in Figure 31 (page 57).

• If no argument is specified, L&TT saves the XML ticket with the default filename

SupportTicket.xml in the /opt/ltt/logs directory.

• If you specify an argument with a path and filename, as in this example,

/opt/temp/abc.xml

L&TT saves the XML ticket with the name abc.xml in the /opt/temp directory.

• If you specify an argument with the filename only, as in this example,

abc.xml

L&TT saves abc.xml in the /opt/ltt/logs directory.

Figure 31 Saving an XML support ticket

Using the SCSI script utilities

L&TT includes SCSI utility scripts, which can be accessed from the Utilities > Run Script menu. These

scripts send various SCSI commands to the selected device, but they generally do not return any

results.

Many of the utility functions are device-specific and intended only to remedy specific problems

that may occur with a particular device. The SCSI utility scripts (files with a .scc extension) are

stored in the scripts directory. For detailed descriptions of available scripts, see Hardware

Considerations.

CAUTION:

Using a script improperly or when it is not required can cause harm—possibly rendering a device

inoperable. Do not attempt to use these utility functions unless you are very familiar with SCSI

operation, or you are advised to do so by a technical support representative or a Device Analysis

script.

To use a utility function from the CSI:

Using reports and support tickets 57

1 2 ... 52 53 54 55 56 57 58 59 60 61 62 ... 181 182

Sem comentários

Hp Library and Tape Tools Manual do Utilizador Página 57