HP 2000CP 2500CP Manual do Utilizador Página 42
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System Error Codes
2-7
HP DesignJet CP Series Printers
System Error: 010031
Problem Description: The Printhead Primitive Driver ASIC Test Failed.
Corrective Action: Try the following:
D Make sure that the Trailing Cable is connected
correctly.
D Perform the Carriage Calibration ' page 5-7.
D Replace the Trailing Cable ' page 8-36.
D Replace the Carriage Assembly ' page 8-42.
D Replace the Electronics Module ' page 8-6.
Only replace one component at a time and
check if the error has gone before replacing
another component. Using this procedure
you will be able to determine exactly which
component failed.
- Avda. Graells, 501 2
- 08190 Sant Cugat del Vallès 2
- Using this Manual 4
- Contents 5
- 12
- Introduction 14
- Troubleshooting 15
- 1-4 Troubleshooting 16
- 1-6 Troubleshooting 18
- 1-8 Troubleshooting 20
- 1-10 Troubleshooting 22
- 1-12 Troubleshooting 24
- 1-14 Troubleshooting 26
- 1-16 Troubleshooting 28
- 1-18 Troubleshooting 30
- 1-20 Troubleshooting 32
- Move Media 34
- System Error Codes 36
- 2-4 System Error Codes 39
- 2-6 System Error Codes 41
- 2-8 System Error Codes 43
- 2-10 System Error Codes 45
- 2-12 System Error Codes 47
- 2-14 System Error Codes 49
- 2-16 System Error Codes 51
- 2-18 System Error Codes 53
- 2-20 System Error Codes 55
- 2-22 System Error Codes 57
- 2-24 System Error Codes 59
- 2-26 System Error Codes 61
- 2-28 System Error Codes 63
- 2-30 System Error Codes 65
- 2-32 System Error Codes 67
- User Messages 69
- DesignJets 3500CP and 3000CP 70
- 3-4 User Messages 72
- 3-6 User Messages 74
- 3-8 User Messages 76
- 3-10 User Messages 78
- 3-12 User Messages 80
- 3-14 User Messages 82
- STATUS Messages 83
- 3-16 User Messages 84
- 3-18 User Messages 86
- Diagnostics - Self Test 88
- Service Tests (Diagnostics) 89
- 4-4 Service Tests 90
- 4-6 Service Tests 92
- 4-8 Service Tests 94
- 4-10 Service Tests 96
- 4-12 Service Tests 98
- 4-14 Service Tests 100
- Service Tests 101
- 4-16 Service Tests 102
- 4-18 Service Tests 104
- 4-20 Service Tests 106
- 4-22 Service Tests 108
- 4-24 Service Tests 110
- 4-26 Service Tests 112
- 4-28 Service Tests 114
- 4-30 Service Tests 116
- 4-32 Service Tests 118
- 4-34 Service Tests 120
- Calibrations 123
- Service Calibrations 124
- 5-4 Service Calibrations 125
- 5-6 Service Calibrations 127
- 5-8 Service Calibrations 129
- 5-10 Service Calibrations 131
- C04. Service Station 133
- NEVER BE PERFORMED 133
- 5-14 Service Calibrations 135
- 5-16 Service Calibrations 137
- 5-18 Service Calibrations 139
- 5-20 Service Calibrations 141
- Image Qual 143
- 6-2 Image Quality 144
- Print Quality 145
- Print Modes 146
- Image Quality Print 147
- 6-8 Image Quality 150
- 6-10 Image Quality 152
- 6-12 Image Quality 154
- 6-14 Image Quality 156
- 6-16 Image Quality 158
- 6-18 Image Quality 160
- Print Quality Problems 161
- 6-20 Image Quality 162
- 6-22 Image Quality 164
- 6-24 Image Quality 166
- Parts and D 168
- Parts and Diagrams 170
- Right Hand Cover Area 175
- Left Hand Cover Area 177
- Electronics Module (Internal) 183
- Y-axis Assembly 185
- Y-axis Assembly (continued) 187
- Elevator Assembly 191
- Refill Assembly 193
- Carriage Assembly 195
- Roll Cover Area 197
- Service Station Assembly Area 199
- X-axis Motor Assembly 201
- Drive Roller Area 205
- (HP DesignJet 3X00CP Only) 205
- Entry Platen Area 207
- Pincharm Assembly 209
- Compatible Documentation 217
- Removal and Installation 222
- 223
- Safety Precautions 225
- Required Tools 226
- Electronics Module 227
- 8-8 Removal and Installation 229
- 8-14 Removal and Installation 235
- Window and Top Cover 236
- 8-16 Removal and Installation 237
- Figure 4: Window 238
- 8-18 Removal and Installation 239
- 239
- 8-20 Removal and Installation 241
- 8-22 Removal and Installation 243
- 8-24 Removal and Installation 245
- 8-26 Removal and Installation 247
- 8-28 Removal and Installation 249
- HP DesignJets 2500CP/2000CP) 250
- 8-30 Removal and Installation 251
- Encoder Strip 253
- 8-34 Removal and Installation 255
- Figure 11: Encoder Strip 256
- Trailing Cable 257
- 8-38 Removal and Installation 259
- Y-Axis Belt 260
- 8-40 Removal and Installation 261
- 8-44 Removal and Installation 265
- Y-Axis Motor Assembly 266
- 8-46 Removal and Installation 267
- 8-48 Removal and Installation 269
- 8-50 Removal and Installation 271
- Figure 18: Elevator Assembly 275
- 8-56 Removal and Installation 277
- 8-58 Removal and Installation 279
- Figure 20: Bail Assembly 280
- Starguard Assembly 281
- Figure 21: Starguard Assembly 282
- Bail Stepper Motor 283
- Refill Interconnect PCA 285
- X-Axis Assembly 287
- 8-68 Removal and Installation 289
- 8-70 Removal and Installation 291
- 8-72 Removal and Installation 293
- 8-74 Removal and Installation 295
- 8-76 Removal and Installation 297
- Entry Platen 299
- 8-80 Removal and Installation 301
- 8-82 Removal and Installation 303
- Pincharm Sensor 305
- 8-86 Removal and Installation 307
- Interconnect Cables 308
- 8-88 Removal and Installation 309
- 3500CP and 3000CP) 311
- Moisture on the Printer 314
- Noisy Carriage Bushing 314
- Belt Swelling 314
- Cleaning the Printer 314
- Preventive Maintenance 315
- 315
- 9-4 Preventive Maintenance 316
- Scheduled Maintenance 317
- 9-6 Preventive Maintenance 318
- Functional Overview 320
- 10-2 Functional Overview 321
- DesignJet 2800CP/3800CP 322
- Y-Axis Assembly 323
- Service Station Assembly 324
- Primer Assembly 324
- Stepper Motors 326
- 10-8 Functional Overview 327
- Appendix-1 328
- Reinstalling the Fiery X2-W 329
- Appendix-3 330
- Connect to the network 331
- Appendix-5 332
- Appendix-6 333
- Appendix-7 334
- Glossary 335
- Glossary-2 336
- Glossary-3 337
- Glossary-4 338
- Glossary-5 339
- Glossary-6 340
- Index-1 341
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