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Use the appropriate procedure to perform a cold reset on the printer/MFP model. (In most cases
this resets the HP Jetdirect internal print server.)
For older HP LaserJet printers, perform a cold reset by turning the printer off and then on
again while pressing the Go, Start, or Pause/Resume button.
For recent HP LaserJet printers and MFPs, you can generally use the procedures described in
Example: Cold reset using the service menu on page 126.
For other printers, or if you have questions about performing a cold reset, see your printer
service manuals. Or, visit
www.hp.com/support and search for document file
bpj02300.html.
HP LaserJet Printers/MFPs with Embedded HP Jetdirect Print Server
HP Jetdirect embedded print servers can be reset to factory defaults when a cold reset is
performed on the printer.
NOTE: The Restore Factory Settings menu item in the printer control panel menu does not
reset the HP Jetdirect print server.
For recent LaserJet printers and MFPs, use the printer's Service menu accessed during the
initial turn-on sequence. See Example: Cold reset using the service menu on page 126.
For other printers, see your printer service manuals.
Example: Cold reset using the service menu
To perform a cold reset on many recent HP LaserJet printers and MFPs, use the following steps:
1.
Turn the printer on and watch for the memory count to begin.
2. Press and hold the Select
button (or the 6 button on MFPs with numeric keypads) until the three
control panel lights (Ready, Data, Attention) blink and then remain on.
3. Release the Select
button (or 6 button). The control panel displays Select Language.
4.
Press the down arrow
M
button (or 9 button) until Cold Reset appears.
5. Press the Select
button (or 6 button) to perform a cold reset and then continue its turn-on
sequence.
Disable an HP Jetdirect embedded print server
(V.40.xx)
NOTE: You can disable HP Jetdirect EIO and external print servers by disconnecting them from the
printer/MFP.
You can disable an HP Jetdirect embedded print server by using the printer/MFP Service menu. This
can help you isolate faults to either the printer or the print server. To disable the print serer, use the
following steps:
1.
Turn the printer on and watch for the memory count to begin.
2. Press and hold the Select
button (or the 6 button on MFPs with numeric keypads) until the three
control panel lights (Ready, Data, Attention) blink and then remain on.
126 Chapter 7 Troubleshoot the HP Jetdirect print server
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