
Table 8-14 Error messages (continued)
Error Code and Message Description
13 NETWORK RECONFIG - MUST
REBOOT
Reset or turn the print server off and then on to enable new configuration values.
14 DISCONNECTED Novell NetWare protocol is disconnected. Check the server and the print server.
15 CONFIGURATION ERROR (Ethernet) Configuration information for the NetWare functions is not stored correctly
on the print server. Use the installation software, HP Embedded Web Server, or other
tools to reconfigure the print server. If this error persists, there might be a problem with
the HP Jetdirect print server.
16 NOT CONFIGURED (Ethernet) Print server is not configured for NetWare. Use the installation software,
HP Embedded Web Server, or other tools to configure the print server for NetWare
networks.
17 UNABLE TO FIND SERVER (Ethernet) HP Jetdirect print server is unable to find the NetWare print server (Remote
Printer mode) or file server (Queue Server mode). (There was no response to service
queries for advertising print servers or file servers that matched the configured print
server or file server name.)
Verify that the print or file server is running and that the name configured on the
HP Jetdirect print server matches the actual name used by the print or file server. Verify
that all cables and routers are functioning correctly.
18 PASSWORD ERROR Print server detected that the password for the NetWare print server object is incorrect.
Use a NetWare utility (such as PCONSOLE) to erase the print server object password.
A new password is set when the HP Jetdirect print server logs on again.
NOTE: When multiple file servers are configured, the error is only displayed on the
configuration page if none of the file servers are connected.
19 NO QUEUE ASSIGNED The HP Jetdirect print server object is not assigned any queues to service. Assign
queues to the print server object using printer installation or NetWare utilities.
NOTE: When multiple file servers are configured, the error is displayed on the
configuration page only if none of the file servers are successfully connected.
1A PRINTER NUMBER NOT
DEFINED
A NetWare printer number for this printer has not been configured. Assign a valid
printer number to the HP Jetdirect print server. Use a NetWare utility (such as
PCONSOLE), the HP Embedded Web Server, or other tool to assign a printer number.
1B PRINTER NUMBER IN USE Assigned NetWare printer number is already in use by another printer. Assign an
unused printer number. Can also occur when a print server is turned off and then on.
The error clears after the print server times out and detects the lost connection.
1C PRINT SERVER NOT DEFINED File server does not contain a print server object that corresponds to the specified
NetWare node name. Use printer installation software, a NetWare utility (such as
PCONSOLE), or another tool to create the print server object.
When the HP Jetdirect print server is configured for multiple file servers, the error is
displayed on the configuration page only if none of the file servers connected.
1D UNABLE TO CONNECT TO
SERVER
Remote printer mode error. Print server is unable to establish an SPX connection with
the NetWare print server. Verify the NetWare print server is running and that all
cables and routers are functioning correctly.
1E FAIL RESERVING PRINTER NUM The SPX connection to the print server was lost when the HP Jetdirect print server
attempted to reserve the printer number. Can indicate a network or print server
problem. Verify all cables and routers are functioning correctly. Try restarting the print
server.
152 Chapter 8 HP Jetdirect configuration pages
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