
Table 8-14 Error messages (continued)
Error Code and Message Description
1F ERR NEGOTIATING BUFFER SIZE Failure detected when selecting the buffer size to use when reading print data from the
file server. Can indicate a network problem.
When the HP Jetdirect print server is configured for multiple file servers, the error is
displayed on the configuration page only if none of the file servers successfully
connected.
20 UNABLE TO LOGIN Failure detected when the HP Jetdirect print server tried to log onto the file server. Can
be caused if the print server object does not exist on the file server, or when a security
check prevents the print server from logging in.
Verify the file server name and print server object name are correct. Use PCONSOLE to
erase the print server object password, and create a new print server object.
When the HP Jetdirect print server is configured for multiple file servers, the error is
only displayed on the configuration page if none of the file servers made the
connection.
21 UNABLE TO SET PASSWORD Failure detected when the print server tried to set the print server object password. (If
the HP Jetdirect print server is able to log in without a password, it sets the password
automatically.) Indicates a networking or security problem. Create a new print server
object.
When multiple file servers are configured, the error is displayed on the configuration
page only if none of the file servers successfully connected.
22 UNABLE TO CONNECT TO
SERVER
Queue server mode error. Print server could not establish an NCP connection to the file
server. Verify the correct file servers are connected.
When multiple file servers are configured, the error is only displayed on the
configuration page if none of the file servers successfully connected.
23 UNABLE TO ATTACH TO QUEUE Failure detected when the HP Jetdirect print server tried to attach to one of the queues
assigned to the print server object. Can occur if no servers are allowed to attach to this
queue, or if there is a networking or security problem. Use PCONSOLE to verify servers
can attach to the queue, to delete the print server object from the list of queue servers
(to have the the HP Jetdirect print server service other queues), or to delete the queue
and create a new one (add the print server object to the list of queue servers).
When the HP Jetdirect print server is configured for multiple file servers, the error is
only displayed on the configuration page if none of the file servers made the
connection.
24 PSERVER CLOSED
CONNECTION
The NetWare print server requested a termination of the connection with the
HP Jetdirect print server. No error exists or is indicated. Verify the NetWare print
server is running, and restart it if necessary.
25 DISCONNECTING - SPX
TIMEOUT
The SPX connection to the print server was lost after the connection was made.
Indicates a possible network or print server problem. Verify all cables and routers are
functioning correctly. Restart the print server.
26 UNKNOWN NCP RETURN
CODE
Print server encountered an unexpected fatal error after successfully connecting to the
file server. A number of failures could produce this error message, including a downed
file server or a network router failure.
27 UNEXPECTED PSERVER DATA
RCVD
The HP Jetdirect print server received data without providing permission. Indicates a
possible print server or software problem.
HP Jetdirect configuration page
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